Pamela Milton Frosch – Classic Cruise and Travel Couples Trip to NYC
I want to thank you for going above and beyond for my clients, a local Doctor and his wife, with their first trip to New York. I really appreciated the fact that you got on the phone in a conference call(s) with my clients to ask them questions regarding their interests. With the information from these phone calls you created the perfect itinerary for them. My client is a huge “Fox News” fan and his wish list was to stand outside the studios and watch the news but your company went above and beyond by arranging amazing things inside the Fox News studio! He was extremely pleased and so was I. My client is still talking about this amazing trip. Everything you arranged: hotel, private transportation, experienced friendly guides, theater tickets, restaurant reservations and private tours were simply outstanding. As a travel agent we need to be able to trust our clients with our destination specialists and your company is outstanding! For all my clients trips to New York – I will only use Discover New York to plan the experience for my clients. I appreciate all you do such as:
- Conference call with the client
- Doing exactly as you say you will do – I don’t worry when my clients are with you
- Creating a once in a lifetime experience for my clients
- Selecting a beautiful hotel for my 5-star client
- Quick efficient itinerary emailed to me and customized for my client
- Experienced, knowledgeable and friendly guides tailored to my clients different personalities. One client loves being around people and the other is more private yet the guides you selected were perfect for “BOTH’ of them.
- Staying in constant communication with my clients and myself during the trip was very special for us. I knew my clients were in good hands!
- Really caring about my clients and their interests was priceless
I look forward to many more trips to New York !
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