Cliff Morgan – Travel Exchange – 50th Birthday Celebration

I am writing to share with you my experience working with Discover New York & Beyond. My agency is located in Westport, Connecticut, about an hour from New York City. A New York City destination management company is something we don’t always think about when selling New York. We all think we are NYC experts just by living in the area.

Working with Kitt Garrett and her team was a real eye opener as to what experiences are possible for us to sell in New York.

The client came to me wanting to create a 3 night resort celebration for his wife’s 50th birthday. It would be his wife, himself and 5 children. They had no time flexibility. The celebration was to begin after school on Friday and end before school on Monday morning.

The client and I went over various scenarios none of which provided them with much celebration time. Too much time was spent getting to and from the various resorts we considered.

The client lived near New York and I suggested that we call Discover New York & Beyond. I had worked with Kitt’s company in the past with clients who were visiting from out of town but never with a local client. After a private chat with Kitt about the client and his requests we had a conference call to brainstorm together about the possibility of a New York event. Before the first conversation ended the celebration evolved into a 3 night event with as many as 58 guests attending various customized experiences.

After a first night in New York together the couple was joined by their children for a family celebration at 5 Star NY restaurant. Saturday began with 32 guests surprising the birthday girl at a matinee performance of “Million Dollar Quartet”. After the show the guests gathered in for a group photo which each family received a copy of the photo later that evening.

Then it was on to a cooking class with a wine tasting that included the dinner they just prepared together! More friends joined the party making 42 guests and each family member received an apron and cookbook.

After dinner, the group proceeded to a boutique venue, where they celebrated in a private area with more food, drinks and additional guests arrived. This was the perfect venue for the entire family from the youngest at 7 to the grandparents at 82. This allowed everyone to have a great time and participate together with activities. The group was having so much fun they added an hour to the event.

The DNYKG team prepared everything from arrival flowers in the hotel rooms to the last call at the evening event. Kitt and her staff were present all day Saturday to make sure the activities moved smoothly and no one got lost. I received calls and photos from Kitt while the event was happening throughout the day. The client and his wife had a wonderful time as did all of the guests. I have to say that this booking was one of the best experiences I have ever had.

Cliff Morgan, Manager Leisure Services
Travel Exchange – A Virtuoso Agency
2 Sconset Square
Westport, Connecticut 06880

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