In addition to creating wonderful
experiences for Board of Directors meetings and affinity groups, we
also created some wonderful memories for the individual
traveler!
Mission: This past spring our challenge was
to have a nervous mother feel comfortable about her daughter moving
to New York to become an actress. This was a fun
assignment.
The mother arrived into New York 3 days prior to her
daughter’s arrival. She took our Navigating NY Like a Native
program for a general orientation of each neighborhood followed by a
private City Highlights Tour of the city. The following day we
looked at corporate short-term apartments to give her daughter an
option for a short-term experience of only a few months before
“giving up”.. The next day, we looked at furnished and unfurnished
apartments in case a minimum of a year’s rental looked more
logical.
The following day the daughter arrived with her
childhood friend who would share the apartment with her. Same
program, Navigating NY Like a Native for the girls, followed
by a private City Highlights Tour. The next day we explored the
choices of apartments that were on the market. This allowed both of
the girls to begin to feel very comfortable with their soon to be
new surroundings. The excitement of moving to New York after
graduation from college was at a high for everyone, and the mother
felt comfortable!
This fall, after finding the apartment, our design
team headed by Eric Cohler, drew up the floor plans to scale. After
approval from both mother and daughter and roommate, it was off to
find the perfect furniture and outfit the apartment. At the end of
the week, the girls moved in and loved the space! The mother was
just thrilled and so were the girls.
Mission: After the Yankees won the playoffs,
we received a call from an agent at 3:00 PM on Friday. She explained
that her client was boarding a plane from Rochester in an hour and a
half to visit his girlfriend who lived in NY. He wanted to take her
to the World Series at Yankee Stadium the following day but only in
a specific section of the stadium. What could we do for her? We had
those tickets with a personal note from us saying on behalf of his
agent and agency it was a pleasure for us to provide the tickets for
him. Should he wish any additional services while he was in NY to
please call our cell phone. The packet arrived at his girlfriends’
apartment at 7:00 PM!
What do you need to accomplish for your associates
and clients that make sense for us to package for you?
Mission: A client was sitting in a hotel room
with her small children. The hotel had no microwave to heat the baby
bottles. The agent called us for help. We had a new microwave
sitting in their hotel room within 45
minutes!
